Noticeboard

One Problem Per Consultation

At Manor Primary Care we aim to treat one problem per consultation. The main reason for this request is for clinical safety.

At the clinician’s discretion we will try and treat more than one problem, but when this is not possible there will need to be another appointment arranged.

Recent CQC Visit

 

Recently we were Inspected by the Care Quality Commission and in all of the 5 key areas that they inspected we were rated as GOOD.  If you want to read the full report click here. 

 

Having problem getting through on the Phone?

 

Some Patients have told us that they are experiencing difficulties getting through to us in the mornings on the phone.  If this is the case please let us know some details when you speak with us i.e. date/time attempted to call, the number you are calling from and exactly what happens e.g. line goes dead, message says "xxx" etc.  We have involved our IT Supplier and Virgin in this problem and it is currently being monitored.  If you are unable to get through our normal number i.e. 01695 736260 please try an alternative (01257 514300).  We apologise for any inconvenience and any information you can give us will help to solve this as quickly as possible.

 

Patient Access (Repeat Medication)

 

Sign up to ordering your repeat medication online now - click the tab "Prescriptions" at the top right of this website, download and print the application form and bring some ID into the practice with the form ...... it takes seconds for us to sign you up...!

 

Induction Loop (portable)

 

In order to ensure our compliance to the Accessible Information Standard this practice has invested in a portable induction loop.  Please ask a member of staff of switch on when you arrive in the practice and switch your hearing aid to the "T" position.  We will also arrange for the portable induction loop to be available for your appointment with the GP/Nurse/HCA.

 

Patient Survey - June 2016

 

Check out the results of our Jun 16 Patient Survey - On the right hand side of the homepage click on Survey Report and then Patient Survey JUNE 2016.

 

Men B Immunisations

There is general information about MenB immunisation on the NHS Choices website:

http://www.nhs.uk/conditions/vaccinations/pages/meningitis-b-vaccine.aspx

Appointments (Changes August 2015)

We listened to you when you said that you don’t like calling always at 0830 for appointments and we have recruited new staff to increase the amount of appointments we have available both pre-bookable and on the day. We now have a Nurse Practitioner who can see all types of conditions who is highly trained and able to prescribe independently.

 

Results

When you ring the surgery for your test results, the reception staff will not be able to give you any of your results, but will arrange for a nurse to ring you back.

 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery as soon as possible to allow us time to give your appointment to someone else.

 

global air travel

If you require any vaccinations relating to foreign travel you need to make an appointment to discuss your travel arrangements.  This will include which countries and areas within countries that you are visiting to determine what vaccinations are required. 

When should I start thinking about the vaccines I need?

If possible, see the GP or a private travel clinic at least 8 weeks before you're due to travel.

Some vaccines need to be given well in advance to allow your body to develop immunity.

And some vaccines involve a number of doses spread over several weeks or months.

You may be more at risk of some diseases, for example, if you're:
•travelling in rural areas
•backpacking
•staying in hostels or camping
•on a long trip rather t

There is further information about countries and vaccinations required on the links below

Europe Europe & Russia North America North America
Central America Central America South America South America
Caribbean Caribbean Africa Africa
Middle East Middle East Central Asia Central Asia
East Asia East Asia Australasia Australasia and Pacific

 

It is important to make this initial appointment as early as possible  - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations.  These vaccines have to be ordered as they are not a stock vaccine.  Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge.  This is because not all travel vaccinations are included in the services provided by the NHS.

Travel Health Questionnaire

To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.

clock2Travel Questionnaire

Travelling in Europe

If you are travelling to Europe the EU has published useful information for travellers on the European website.

Use this assessment tool to find out your risk of developing a blood clot

https://www.nhs.uk/Tools/Pages/VTE-self-assessment.aspx

The risk of travel-related thrombosis is higher in individuals with pre-existing risk factors for the development of VTE. The following general precautions can be recommended when travelling long-distance (>4 hours):

  • Drink plenty of water
  • Avoid dehydration by avoiding alcohol and increasing intake of non-alcoholic drinks
  • Avoid immobility: do not take sleeping pills, perform simple leg exercises (e.g. regularly flexing ankles), take walks when possible (e.g. during a stopover)
  • Have travel insurance to enable prompt treatment of suspected VTE

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